Refund & Cancellation Policy

You may cancel any practitioner booking from your Dashboard up to 24 hours before the scheduled session for a full credit refund.

If you are unhappy with a reading you received, please contact us within 48 hours of receiving it at support@divtara.in and we will work with you to find a resolution, which may include a partial or full refund at our discretion.

All payments on Divtara are processed by Razorpay. Approved refunds are issued by Razorpay back to your original payment method (card, UPI, net banking, or wallet). We do not handle or store your payment details directly — Razorpay manages the entire refund transaction. Depending on your bank or payment provider, refunds may take several business days to appear in your account after we approve them.

• Readings that have already been delivered and accessed are generally non-refundable, except where Section 2 applies.
• Cancellations requested less than 24 hours before a scheduled practitioner session may not be eligible for a refund.